Patient Access Specialist — Top Workplace

PT Solutions Physical Therapy; Merriam (KS); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation with ability

Professional development via internal

Career progression within nationwide

Paid Time Off (PTO) and Sick Leave / E

Endurance race entry fees reimbursed

Job summary

PT Solutions Physical Therapy is seeking a Patient Access Coordinator to greet patients, manage check-in/check-out, verify information, and schedule follow-ups, while guiding them through payments and daily records. This role ensures a smooth clinic experience in a fast-paced setting.

Based in the Kansas City region at Shawnee Mission Clinic, the position offers full-time hours, competitive pay, and opportunities for professional growth within a nationwide PT practice.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms preferred.
• Must meet all compliance and onboarding requirements.

Responsibilities

• Greet patients, check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments and explain financial responsibilities.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience and address questions professionally.
• Ensure HIPAA compliance and accurate documentation.
• Collaborate with therapists and teams to coordinate care and resolve access or scheduling issues.
• Provide coverage support and assist with special projects as needed.

Skills

Strong communication

Customer service

Multitasking

Attention to detail

Problem solving

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office

EMR systems

Scheduling platforms

Job description

PT Solutions Physical Therapy is seeking a Patient Access Coordinator to greet patients, manage check-in/check-out, verify information, and schedule follow-ups, while guiding them through payments and daily records. This role ensures a smooth clinic experience in a fast-paced setting.

Based in the Kansas City region at Shawnee Mission Clinic, the position offers full-time hours, competitive pay, and opportunities for professional growth within a nationwide PT practice.