Patient Access & Care Coordination Specialist

PT Solutions Physical Therapy; Bradenton (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Performance-based incentives

Professional development

Career progression with nationwide PT

PTO & Sick/EIB accrual

Race entry reimbursement

Job summary

PT Solutions Physical Therapy in Bradenton, FL, is hiring a Patient Access Coordinator to be the first contact for patients, handling check-in/check-out, payments, and documentation to ensure a smooth clinic experience.

Join a nationwide practice recognized for growth and professional development, with opportunities for advancement and a supportive team culture in a fast-paced setting.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and prioritize in a busy clinic.
• High level of accuracy and attention to detail.
• Ability to collect payments and discuss financial responsibility confidently.
• Proficiency in Microsoft Office and multiple software systems.
• Professional, empathetic, and patient-centered approach.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
• Ensure HIPAA compliance, insurance processes, and accurate documentation standards.
• Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
• Assist with clinic operations, special projects, and coverage as needed.

Skills

Strong communication

Customer service

Multitasking

Attention to detail

Microsoft Office

EMR familiarity

Team player

Education

High School diploma or GED

Tools

EMR systems

Scheduling platforms

Job description

PT Solutions Physical Therapy in Bradenton, FL, is hiring a Patient Access Coordinator to be the first contact for patients, handling check-in/check-out, payments, and documentation to ensure a smooth clinic experience.

Join a nationwide practice recognized for growth and professional development, with opportunities for advancement and a supportive team culture in a fast-paced setting.