Patient Access & Care Coordinator

Socket.dev; Medicine Lake (MT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO & holidays

401(k) matching

Life and AD&D insurance

Medical/Dental/Vision coverage

Employee Assistance Program (EAP)

HSA & FSA

Job summary

Alluvion Health in Great Falls, MT seeks a Patient Access Specialist to greet patients, schedule appointments, collect demographics and insurance data, and determine eligibility for financial assistance. You will handle payments and maintain HIPAA compliance in a fast-paced clinic environment.

The role emphasizes friendly customer service, strong communication, and comfort with technology, including EMR systems.

Qualifications

• High School Diploma, GED, or HiSET required.
• Valid driver’s license and ability to pass a background check required.
• Experience in customer service settings required.
• Healthcare experience preferred.

Responsibilities

• Greet and assist patients professionally and compassionately.
• Schedule and confirm health appointments.
• Answer phones and respond to messages promptly.
• Collect and verify patient demographics and insurance information.
• Determine eligibility for financial assistance programs (Sliding Fee Discount).
• Collect co-pays and payments at time of service.
• Maintain HIPAA confidentiality and compliance.
• Provide clerical support to healthcare providers.
• Support Alluvion Health clinics as needed to ensure patient care.

Skills

Customer service

Communication skills

MS Office

EMR systems

Education

High School Diploma/GED/HiSET

Tools

MS Office

EMR systems

Job description

Alluvion Health in Great Falls, MT seeks a Patient Access Specialist to greet patients, schedule appointments, collect demographics and insurance data, and determine eligibility for financial assistance. You will handle payments and maintain HIPAA compliance in a fast-paced clinic environment.

The role emphasizes friendly customer service, strong communication, and comfort with technology, including EMR systems.