Patient Access & Care Coordinator

Adventist Health; Los Angeles (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Adventist Health White Memorial in Los Angeles, CA, seeks a dedicated Coordinator to manage admitting and clerical duties, ensuring smooth patient flow and high satisfaction in an outpatient setting.

The role includes greeting patients, processing orders, coordinating with billing, scheduling, and maintaining department records, with daily responsibilities in a fast-paced clinic environment.

Qualifications

• Education or work experience as noted: HS diploma preferred.
• Associate degree in business/healthcare/computer science preferred.

Responsibilities

• Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival.
• Answers multiple phone lines and intercom; manages complaints/requests as needed.
• Admits/discharges daily patients and creates charts; supports department meetings and activities.
• Maintains department records, orders supplies, identifies insurance status and co-payments.
• Assists with scheduling appointments, billing info gathering, and demographic data collection.
• Keeps waiting areas neat and monitors alarm panels; provides clerical support for special projects.

Skills

Clerical skills

Customer service

Education

High School Education/GED or equivalent

Associate’s/Technical Degree in business, healthcare or computer science

Tools

HLFS

Job description

Adventist Health White Memorial in Los Angeles, CA, seeks a dedicated Coordinator to manage admitting and clerical duties, ensuring smooth patient flow and high satisfaction in an outpatient setting.

The role includes greeting patients, processing orders, coordinating with billing, scheduling, and maintaining department records, with daily responsibilities in a fast-paced clinic environment.