Patient Access & Care Coordinator

Intermountain Healthcare Inc.; Glendale (CO); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

Intermountain Health is seeking a Patient Service Representative for Cherry Creek Primary Care in Glendale, CO. The role focuses on greeting, checking in/out patients, and verifying information to ensure a superior patient experience.

Shifts are Monday–Friday, clinic hours 07:30–16:30 with no holidays or weekends. This position involves scheduling, registration, insurance coordination, and handling payments in a fast-paced outpatient setting.

Competenze

• Six months of customer service experience involving interactions with customers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and PHI of patients, members, and caregivers.

Mansioni

• Greet and check-in/out patients and verify information.
• Document calls and interactions in the EMR.
• Schedule appointments for visits, tests, referrals, and consultations.
• Register patients by updating demographic data in the system.
• Verify insurance information and handle payments and billing forms.
• Stay updated on roles and responsibilities via newsletters and dashboards to ensure high performance.

Conoscenze

Professional Etiquette

Adaptability

Computer Literacy

Payment Handling

Critical Thinking

Confidentiality

Collaboration

Time Management

Problem Solving

Formazione

High school diploma or GED

Descrizione del lavoro

Intermountain Health is seeking a Patient Service Representative for Cherry Creek Primary Care in Glendale, CO. The role focuses on greeting, checking in/out patients, and verifying information to ensure a superior patient experience.

Shifts are Monday–Friday, clinic hours 07:30–16:30 with no holidays or weekends. This position involves scheduling, registration, insurance coordination, and handling payments in a fast-paced outpatient setting.