Patient Access & Care Coordinator

UnitedHealth Group; Gilbert (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options with HSA

Dental, Vision, Life & AD&D Insurance

Job summary

UnitedHealth Group operates Mercy Gilbert Medical Center in Gilbert, AZ, seeking an Associate Patient Care Coordinator to manage patient registrations and insurance verification with a compassionate approach.

You will be the first point of contact for patients and families, handling demographics, insurance data, and inquiries across multiple departments while maintaining accurate records.

Qualifications

• High School Diploma/GED
• 6+ months of office/customer service/call center experience
• Basic level of proficiency with Windows PC applications
• Ability to work from 3:00am - 1:30pm, Sunday - Wednesday

Responsibilities

• Collect patient demographics, health information and verify insurance eligibility/benefits during registration.
• Respond to patient and caregiver inquiries with compassion and accuracy.
• Enter, access or verify patient data in real-time using computer systems.
• Check in and obtain all demographics and insurance information for patients.
• Answer billing questions and deliver patient estimates based on insurance benefits.

Job description

UnitedHealth Group operates Mercy Gilbert Medical Center in Gilbert, AZ, seeking an Associate Patient Care Coordinator to manage patient registrations and insurance verification with a compassionate approach.

You will be the first point of contact for patients and families, handling demographics, insurance data, and inquiries across multiple departments while maintaining accurate records.