Patient Access & Care Coordinator

Parkland Health; Dallas (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Parkland Health's Esperanza Health Center seeks a Medical Practice Assistant to support the clinical team with patient data collection, screenings, and essential office tasks. The role helps ensure smooth patient flow and a high standard of care in a busy clinical setting.

The position emphasizes strong communication, collaboration, and attention to privacy. Experience with medical terminology and basic clerical duties is valued, with bilingual skills considered a plus.

Qualifications

• Three years of customer service experience, preferably in healthcare.
• Patient registration experience preferred.
• Completion of coursework towards medical terminology preferred.

Responsibilities

• Proficiently performs patient service activities in coordination with the clinical team.
• Greets patients and families and assists with directions and information.
• Ensures patient comfort, privacy, and confidentiality at all times.
• Adapts to population-specific care needs and manages wait times.
• Performs data entry and supports registration, scheduling, and reimbursement tasks.

Skills

Customer service

Communication skills

Bilingual preferred

Medical terminology

ICD-9/HCPCS coding

Clerical skills

Problem solving

Education

Medical terminology coursework (preferred)

Job description

Parkland Health's Esperanza Health Center seeks a Medical Practice Assistant to support the clinical team with patient data collection, screenings, and essential office tasks. The role helps ensure smooth patient flow and a high standard of care in a busy clinical setting.

The position emphasizes strong communication, collaboration, and attention to privacy. Experience with medical terminology and basic clerical duties is valued, with bilingual skills considered a plus.