Patient Experience Coordinator - Medical Office & Virtual Care

Parkland Health; Vickery (OH); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Esperanza Health Center is seeking a Medical Practice Assistant to provide patient-centered care and operational support to the medical team, ensuring smooth patient flow and accurate data collection in registrations and screenings.

You will work across clinical areas, assist with data entry in the electronic health record, and help with appointment coordination, billing support, and customer service to meet patient needs while maintaining regulatory standards.

Qualifikationen

• Three years of customer service experience, preferably in medical/healthcare/health insurance.

Aufgaben

• Proficiently perform patient service activities coordinating with the clinical team.
• Ensure patient comfort, safety, privacy, and confidentiality at all times.
• Assist with patient data collection, registrations, and information as requested.

Kenntnisse

Patient interactions

Medical terminology

Documentation and data entry

Communication skills

Bilingual preferred

ICD-9-CM coding familiarity

Team collaboration

Problem solving

Attention to detail

Prior customer service in healthcare

Jobbeschreibung

Esperanza Health Center is seeking a Medical Practice Assistant to provide patient-centered care and operational support to the medical team, ensuring smooth patient flow and accurate data collection in registrations and screenings.

You will work across clinical areas, assist with data entry in the electronic health record, and help with appointment coordination, billing support, and customer service to meet patient needs while maintaining regulatory standards.