Patient Access & Care Coordination Specialist (Onsite)

University of Colorado; South Dakota; On-site; USD 25,000 - 33,000; Full time

Job summary

University of Colorado Anschutz Medical Campus, Department of Community Practice, seeks a friendly Patient Services Representative I-II for the Internal Medicine clinic in Cherry Creek, CO. You will welcome patients, check in, schedule, verify insurance, document in EPIC, answer phone lines, and support referral coordination in a fast-paced outpatient setting.

The role emphasizes compassionate, detail-oriented service, adherence to HIPAA, and teamwork across clinical departments.

Qualifications

• High school diploma or GED required.
• 1+ year of patient-facing experience for Patient Services Representative I.
• 2+ years of patient-facing experience for Patient Services Representative II.
• A combination of education and related experience may be substituted on a year-for-year basis.

Responsibilities

• Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
• Checks patients in and out for appointments, schedules follow-up appointments at discharge
• Verifies patient and insurance information and documents in EPIC
• Answers multiple phone lines to assist patient needs
• Monitors provider schedules and ensures open slots are filled
• Reviews appointment reports to ensure referral accuracy
• Collects patient copays and balances the drawer daily

Skills

Patient interaction

Customer service

Education

High school diploma or GED

Tools

EPIC

MS Office

Job description

University of Colorado Anschutz Medical Campus, Department of Community Practice, seeks a friendly Patient Services Representative I-II for the Internal Medicine clinic in Cherry Creek, CO. You will welcome patients, check in, schedule, verify insurance, document in EPIC, answer phone lines, and support referral coordination in a fast-paced outpatient setting.

The role emphasizes compassionate, detail-oriented service, adherence to HIPAA, and teamwork across clinical departments.