Patient Access & Care Coordination Specialist

HealthActions Physical Therapy and Fitness; Mobile (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

HealthActons seeks a highly motivated staff member to handle administrative case management for patient care in Mobile, AL. You will coordinate with clinicians, manage Stride EMR, and ensure accurate data entry and records.

Key duties include scheduling, processing referrals, collecting deductibles and copays, and maintaining front office logs while delivering excellent customer service with attention to detail and the ability to multitask in a busy healthcare setting.

Qualifications

• Excellent computer skills.
• Excellent communication skills.
• Excellent customer service skills.
• Multi-tasking capability.
• Attention to detail in documentation and data entry.

Responsibilities

• Handle administrative case management for patient care.
• Manage Stride EMR system and ensure data accuracy.
• Coordinate referral conversions to new patients.
• Schedule patient appointments and manage calendar commitments.
• Collect deductibles and copays at point of service.
• Maintain front office logs and records; ensure filing and retention.

Skills

Computer skills

Communication skills

Customer service

Multi-tasking

Attention to detail

Tools

Stride EMR

Job description

HealthActons seeks a highly motivated staff member to handle administrative case management for patient care in Mobile, AL. You will coordinate with clinicians, manage Stride EMR, and ensure accurate data entry and records.

Key duties include scheduling, processing referrals, collecting deductibles and copays, and maintaining front office logs while delivering excellent customer service with attention to detail and the ability to multitask in a busy healthcare setting.