Patient Access & Care Coordination Specialist

ummc; Jackson (MS); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Lakeland Family Medicine in Jackson is seeking a Clinical Care Representative to schedule patient appointments, follow up on referrals, handle patient service questions, and provide general administrative support to healthcare providers. The role requires attention to detail and a friendly, professional demeanor.

The ideal candidate has an associate or bachelor’s degree (or a high school diploma/GED) with two years of clinical, customer service, or administrative experience, plus proficiency in

Qualifications

• Degree (Associate or Bachelor) or High School Diploma/GED and two (2) years of clinical, customer service or administrative support experience.

Responsibilities

• Schedule patient appointments with providers.
• Follow up on referrals and coordinate with referring providers.
• Assist patients with service questions and provide accurate information.
• Manage patient records and handle correspondence.
• Coordinate with healthcare team to ensure seamless patient care.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Education

Associate or Bachelor degree or HS diploma/GED

Tools

Healthcare management software

Microsoft Office Suite

Job description

Lakeland Family Medicine in Jackson is seeking a Clinical Care Representative to schedule patient appointments, follow up on referrals, handle patient service questions, and provide general administrative support to healthcare providers. The role requires attention to detail and a friendly, professional demeanor.

The ideal candidate has an associate or bachelor’s degree (or a high school diploma/GED) with two years of clinical, customer service, or administrative experience, plus proficiency in