Patient Access & Care Concierge

Orthoassociates; Portland (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

Orthoassociates in Portland, ME, is hiring a Patient Access Coordinator. This role involves performing front-office functions such as patient check-in/check-out, managing medical records, and ensuring accurate billing through insurance verification.

The ideal candidate should have a high school diploma, strong customer service skills, and experience with EHR systems. Join us today to support patient access in a professional and caring environment.

Qualifications

• Previous medical office, scheduling, or front desk experience preferred.
• Basic understanding of insurance verification and authorizations preferred.
• Ability to maintain confidentiality and professionalism at all times.

Responsibilities

• Perform patient check-in/check-out and collect co-pays.
• Manage incoming faxes and documents including medical record requests.
• Schedule outside diagnostic testing and secure insurance authorization.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking ability

Computer skills

Education

High school diploma or equivalent

Tools

EHR/practice management systems

Job description

Orthoassociates in Portland, ME, is hiring a Patient Access Coordinator. This role involves performing front-office functions such as patient check-in/check-out, managing medical records, and ensuring accurate billing through insurance verification.

The ideal candidate should have a high school diploma, strong customer service skills, and experience with EHR systems. Join us today to support patient access in a professional and caring environment.