Patient Access & Billing Specialist I

Southeast Health; Dothan (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

Southeast Health in Alabama is seeking a patient access specialist to interview patients, obtain consent for treatment and plan, collect billing information, and ensure pre-authorizations are secured. This role discharges patients after care and maintains accurate medical records.

You will verify payer coverage, assist with self-pay workflows, provide scheduling, enroll patients, and support financial assistance programs while delivering calm, professional service in a fast-paced health care

Qualifications

• High School diploma required.
• Prefer one year of hospital or clinic revenue cycle experience.
• Working knowledge of computers.
• Medical terminology knowledge required (SEH training may be provided).

Responsibilities

• Interviews and obtains information to register or admit patients.
• Obtains signatures for treatment and reimbursement for services.
• Obtains billing information and ensures pre-authorizations are obtained for treatment and all other reimbursement requirements are met.
• Discharges patients upon completion of treatment.
• Maintains medical records and ensures charges are posted and verified.
• Verifies third party payer coverage and collects self-pay balances.
• Schedules patient for planned clinical services and enrollment.
• Provides scheduling or patient enrollment for services.
• Assists patients with SE Health financial assistance programs.
• First and ongoing point of contact for all clients by phone or in person.
• Performs transcription of basic orders in software system for patient account processing.
• Coordinates and initiates self-pay workflows.

Skills

Excellent communication skills

Customer service

Multi-tasking

Basic computer skills

Education

High School diploma

Tools

Electronic education program

Job description

Southeast Health in Alabama is seeking a patient access specialist to interview patients, obtain consent for treatment and plan, collect billing information, and ensure pre-authorizations are secured. This role discharges patients after care and maintains accurate medical records.

You will verify payer coverage, assist with self-pay workflows, provide scheduling, enroll patients, and support financial assistance programs while delivering calm, professional service in a fast-paced health care