ED Access Specialist I — Patient Intake & Billing

Southeast Health; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Southeast Health, a Forbes 500 mid-sized employer, is seeking an evening-shift patient access specialist to support registration, billing, and scheduling in a hospital/clinic setting.

The role involves collecting demographic and financial information, verifying payer coverage, and guiding patients through the enrollment process, with emphasis on professional customer service and accurate recordkeeping.

Qualifications

• High School diploma or equivalent.
• Prefer one year of hospital or clinic revenue cycle experience.
• Working knowledge of computers.
• Medical terminology required.

Responsibilities

• Works as part of a multi-disciplinary team to provide answers to inquiries and questions.
• Handles scheduling or patient enrollment for services.
• Enters/updates all demographic information, financial/billing information, caregiver contact information, and additional information needed to complete patient record.
• Verifies third party payer coverage.
• Collects self-pay balances.
• Schedules patient for planned clinical services.
• Makes referrals for customers to appropriate resources.

Skills

Basic keyboard/typing

Basic computer skills

Calculator skills

Education

High School diploma

Job description

Southeast Health, a Forbes 500 mid-sized employer, is seeking an evening-shift patient access specialist to support registration, billing, and scheduling in a hospital/clinic setting.

The role involves collecting demographic and financial information, verifying payer coverage, and guiding patients through the enrollment process, with emphasis on professional customer service and accurate recordkeeping.