Patient Access Specialist I

Southeast Health; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Southeast Health is seeking a professional to support patient registration, billing, and appointment coordination in a hospital setting. You will be the first point of contact, handling inquiries and ensuring proper documentation for treatment and reimbursement.

Responsibilities include collecting billing information, obtaining authorizations, updating patient records, and supporting financial assistance programs, while delivering courteous service in person or by phone.

Qualifications

• High School diploma required.
• Prefer one year of hospital revenue cycle experience.
• Working knowledge of computers.
• Medical terminology required. May be provided during orientation.

Responsibilities

• Interviews and obtains information to register or admit patients.
• Obtains signatures for treatment and reimbursement.
• Collects billing information and ensures pre-authorizations are obtained.
• Discharges patients upon completion of treatment.
• Assists with posting and verifying charges and maintaining medical records.
• Performs duties in compliance with policies and demonstrates professional behavior.
• First contact for clients via phone or in person.
• Schedules patient services and enrollments; updates demographic and billing data.
• Verifies third party payer coverage and collects self-pay balances.
• Coordinates self-pay workflows and assists patients with SE Health financial programs.

Skills

Typing

Computer basics

Calculator skills

Education

High School diploma

Job description

Southeast Health is seeking a professional to support patient registration, billing, and appointment coordination in a hospital setting. You will be the first point of contact, handling inquiries and ensuring proper documentation for treatment and reimbursement.

Responsibilities include collecting billing information, obtaining authorizations, updating patient records, and supporting financial assistance programs, while delivering courteous service in person or by phone.