Patient Access & Billing Specialist

Nova; Fort Lauderdale (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition waiver

Excellent medical and dental plans

Retirement plan

Job summary

Nova Southwestern University is seeking a Patient Access Clerk to support clinic operations with registration, insurance verification, and scheduling. You will coordinate patient flow, maintain accurate demographic and billing data, and ensure HIPAA compliance while delivering high-quality service.

Responsibilities include verifying insurance, processing referrals, collecting payments, and updating EMR records.

Qualifications

• Two years of related experience in customer service, patient access, medical office, or administrative operations.
• High School Diploma or Equivalent required; an Associate’s degree is a plus.
• Bilingual (Spanish/English or Creole/English) preferred.

Responsibilities

• Coordinate patient access operations, including registration, insurance verification, scheduling, and patient flow.
• Maintain accurate demographic, insurance, and account information in electronic systems.
• Schedule patient appointments and manage provider schedules to support clinic flow.
• Verify insurance eligibility, handle referrals and authorizations, and document before visits.
• Collect patient payments and support patient accounts, including payment plans.
• Enter and update patient data in EMR and billing systems with accuracy.

Skills

Active Listening

Speaking

Critical Thinking

Reading Comprehension

Decision Making

Writing

Complex Problem Solving

Service Orientation

Communication

Education

High School Diploma or Equivalent

Associate Degree (preferred)

Tools

MS Office Suite

Job description

Nova Southwestern University is seeking a Patient Access Clerk to support clinic operations with registration, insurance verification, and scheduling. You will coordinate patient flow, maintain accurate demographic and billing data, and ensure HIPAA compliance while delivering high-quality service.

Responsibilities include verifying insurance, processing referrals, collecting payments, and updating EMR records.