Patient Access & Billing Concierge

OSU Wexner Medical Center; Tulsa (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

OSU Wexner Medical Center is seeking Registration Representatives to guide patients and visitors, collect co-pays, and provide accurate information.

You will enter and update financial and demographic data in the computer system, while maintaining patient confidentiality and handling multiple tasks in a fast-paced lobby.

Greet guests, direct them to the right department, assist with transporting patients and luggage when needed, and communicate clearly and courteously.

Qualifications

• Excellent customer service skills required.
• Ability to collect, enter and update financial/demographic info in computer systems.
• Maintain patient confidentiality at all times.
• Ability to handle multiple tasks in a fast-paced environment.
• Detail oriented and accurate with data.

Responsibilities

• Greet patients and visitors and direct them to appropriate areas.
• Collect co-pays and process payments.
• Enter and update financial/demographic data in the system.
• Maintain patient confidentiality and privacy.
• Assist with transporting patients and luggage when needed.

Skills

Customer service

Data entry

Confidentiality

Multitasking

Attention to detail

Education

High school diploma or GED

Job description

OSU Wexner Medical Center is seeking Registration Representatives to guide patients and visitors, collect co-pays, and provide accurate information.

You will enter and update financial and demographic data in the computer system, while maintaining patient confidentiality and handling multiple tasks in a fast-paced lobby.

Greet guests, direct them to the right department, assist with transporting patients and luggage when needed, and communicate clearly and courteously.