Patient Access & Benefits Navigator

AssistRx, Inc.; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

AssistRx, Inc. seeks a Patient Access Specialist to process applications, explain the assistance program, and conduct benefit investigations to overcome reimbursement barriers. You will enter patient data, review coverage, and liaise with insurers while guiding healthcare providers and patients through the benefits process.

The role involves handling calls, documenting details in the system, and participating in pilots and cross-functional initiatives to improve patient access and outcomes.

Qualifications

• AA or equivalent from a two-year college or technical school.
• Experience with benefit investigation and insurance coverage preferred.
• Healthcare provider interaction experience preferred.

Responsibilities

• Answer inbound calls and introduce services to patients.
• Gather patient data and review insurance benefits.
• Record call details in the patient data system.
• Contact insurers to verify benefits and resolve coverage issues.
• Handle difficult patient situations and follow up with pharmacies.
• Report adverse events and safety information as required.

Skills

Microsoft Office Suite

Education

AA or equivalent

Job description

AssistRx, Inc. seeks a Patient Access Specialist to process applications, explain the assistance program, and conduct benefit investigations to overcome reimbursement barriers. You will enter patient data, review coverage, and liaise with insurers while guiding healthcare providers and patients through the benefits process.

The role involves handling calls, documenting details in the system, and participating in pilots and cross-functional initiatives to improve patient access and outcomes.