Patient Access & Benefits Coordinator

ECU Health; Kinston (NC); On-site; USD 25,000 - 31,000; Full time

Job summary

ECU Health is seeking an on-site Registration Specialist in North Carolina to handle patient registration, insurance benefits interpretation, and related communication. You will maintain medical terminology skills and stay updated on third-party payer regulations while delivering strong patient and customer relations.

Additional duties may be assigned as needed. Minimum requirements include a high school diploma or GED, with two years of customer service experience.

Qualifications

• High School or GED is required.
• Associates or Bachelors degree are preferred.
• Minimum 2 years of customer service experience.

Responsibilities

• Register patients and manage intake.
• Interpret and counsel on insurance benefits.
• Maintain medical terminology and knowledge of payer regulations.
• Foster patient and customer relations and resolve issues.
• Perform additional duties as assigned.

Skills

Customer service

Communication skills

Detail oriented

Multitasking

Organization

Basic computer skills

Education

High School or GED

Associate degree

Bachelor's degree

Job description

ECU Health is seeking an on-site Registration Specialist in North Carolina to handle patient registration, insurance benefits interpretation, and related communication. You will maintain medical terminology skills and stay updated on third-party payer regulations while delivering strong patient and customer relations.

Additional duties may be assigned as needed. Minimum requirements include a high school diploma or GED, with two years of customer service experience.