Patient Access Representative - Greenville Ophthalmology Clinic

ECU Health; Greenville (NC); On-site; USD 23,000 - 31,000; Full time

Job summary

ECU Health in North Carolina is hiring a Patient Registration Specialist to join our administrative team. You will register patients, verify benefits, and explain coverage details while coordinating with clinicians and billing staff.

The role requires strong communication, accuracy, and multitasking, with familiarity in medical terminology and third-party payer rules. This is a full-time on-site position with standard weekday hours.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Bachelor's degree preferred.
• 2 years Customer Service experience required.
• 1-2 years Registration and/or Billing experience in healthcare setting preferred.
• Excellent communication, detail orientation, organization, and multitasking skills required.
• Basic computer skills required.

Responsibilities

• Performs patient registration.
• Interprets and explains insurance benefits.
• Counsels patients on coverage and billing.
• Maintains medical terminology and payer regulation knowledge.
• Manages patient and customer relations.
• Completes additional duties as assigned.

Skills

Customer service

Communication

Registration experience

Billing experience

Multitasking

Basic computer skills

Education

High School or GED

Associate degree preferred

Bachelor's degree preferred

Job description

Position Summary

Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and customer relations. Completes other duties as assigned.

Minimum Requirements

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills

Pay Range

$17.00 - $22.86

Other Information

This is a full-time position, working Monday through Friday from 8:30 a.m. to 5:30 p.m.

ECU Health

About ECU Health Physicians

ECU Health Physicians is multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern North Carolina.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.