Patient Access Associate: Warm Registration & Billing Support

Allina Health; Buffalo (NY); On-site; USD 29,000 - 39,000; Part time

Job summary

Allina Health is seeking staff to greet patients, collect demographic and insurance information, and guide them to appointments. You will verify coverage, collect co-pays and assist with questions about financial assistance. The role includes maintaining accurate records and supporting patient access operations.

The position is 0.5 FTE with 8-hour shifts, including day/evening/night, and every other weekend. Prior customer service and basic office experience are preferred.

Qualifications

• Must be 16 years of age with education and/or experience as listed in the job description.
• 0 to 2 years of customer service experience.
• 0 to 2 years of general office experience.

Responsibilities

• Greets and welcomes patients in person and collects demographic and insurance information.
• Verifies eligibility and benefits information for payers and interprets results.
• Uses resources and procedures to complete accounts in assigned work queues.

Skills

Customer service

General office

Education

High school diploma or GED

Job description

Allina Health is seeking staff to greet patients, collect demographic and insurance information, and guide them to appointments. You will verify coverage, collect co-pays and assist with questions about financial assistance. The role includes maintaining accurate records and supporting patient access operations.

The position is 0.5 FTE with 8-hour shifts, including day/evening/night, and every other weekend. Prior customer service and basic office experience are preferred.