Patient Access Associate I - Scheduling & Registration

Arkansas Children’s Hospital; Springdale (AR); On-site; USD 24,000 - 30,000; Full time

Job summary

Arkansas Children’s Hospital is seeking a front desk clerk for the ACNW Harvey Clinic. The role schedules patient appointments, verifies insurance, completes registration, and supports discharge activities to ensure smooth clinic operations.

As the first impression for patients and families, you will greet visitors, collect co-pays via MyChart activation, and collaborate with clinicians to improve clinic flow and patient satisfaction.

Qualifications

• No formal education required
• High school diploma or GED recommended

Responsibilities

• Schedule all patient appointments and manage referrals.
• Greet patients and families to create a positive first impression.
• Complete registration and discharge activities, including co-pay collection and MyChart activation.
• Verify insurance information and complete insurance verification.
• Schedule follow-up appointments and tests.
• Register in multiple centers as needed by floating.
• Collaborate with clinical partners to optimize patient communication and clinic flow.
• Encourage patient satisfaction surveys to enhance the patient experience.

Skills

Customer service

Communication skills

Data entry

Insurance verification

Scheduling

Education

High school diploma or GED

Tools

MyChart activation

Job description

Arkansas Children’s Hospital is seeking a front desk clerk for the ACNW Harvey Clinic. The role schedules patient appointments, verifies insurance, completes registration, and supports discharge activities to ensure smooth clinic operations.

As the first impression for patients and families, you will greet visitors, collect co-pays via MyChart activation, and collaborate with clinicians to improve clinic flow and patient satisfaction.