Patient Access Associate I - On-Site Registration

umiami; Coral Gables (FL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

The University of Miami/UHealth Department of Clinical Access is hiring a full-time Patient Access Representative 1 to work on-site at our Lennar Location. The role registers patients, verifies insurance, and collects payments, ensuring data accuracy and confidentiality.

The position requires a high school diploma and at least one year of relevant experience, with responsibilities including insurance verification, patient education, appointment scheduling, and adherence to policies.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of relevant experience.
• Ability to communicate effectively in both oral and written form.
• Ability to process and handle confidential information with discretion.

Responsabilités

• Registers patients for clinical services and verifies insurance; collects payments.
• Obtains insurance cards, driver’s license, and referrals as applicable.
• Explains Consent for Treatment, Financial Liability, and HIPAA and obtains signed forms.
• Instructs patients to complete required questionnaires.
• Schedules follow-up and manages appointments; records no-shows accurately.
• Reconciles vouchers and delivers them to the designated area.
• Answers calls and responds to inquiries or transfers as appropriate.
• Follows University and unit policies and safeguards assets.

Connaissances

Data entry

Communication skills

Attention to detail

Discretion with confidential info

Customer service

Formation

High school diploma

Description du poste

The University of Miami/UHealth Department of Clinical Access is hiring a full-time Patient Access Representative 1 to work on-site at our Lennar Location. The role registers patients, verifies insurance, and collects payments, ensuring data accuracy and confidentiality.

The position requires a high school diploma and at least one year of relevant experience, with responsibilities including insurance verification, patient education, appointment scheduling, and adherence to policies.