On-Site Patient Access & Eligibility Specialist

umiami; Coral Gables (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The University of Miami/UHealth Department of Clinical Access is seeking a full-time Patient Access Representative 2 (On‑Site) at our Lennar location. You will register patients for clinical services, verify insurance, explain documents, and collect payments to support financial clearance of accounts.

Responsibilities include obtaining and entering patient data, contacting families or offices for missing information, confirming eligibility, coordinating with scheduling, and ensuring accurate

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.

Responsibilities

• Registers patients for clinical services by obtaining demographic, financial, and clinical information for financial clearance of accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance eligibility and communicates coverage details to patients and physicians.
• Collaborates with scheduling to identify add-on patients and obtain necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains accurate records and documentation in the system of record.
• Adheres to University policies and safeguards University assets.

Skills

Accounting procedures

Attention to detail

Discretion with confidential info

Communication skills

Independent and collaborative work

Education

High school diploma or equivalent

Job description

The University of Miami/UHealth Department of Clinical Access is seeking a full-time Patient Access Representative 2 (On‑Site) at our Lennar location. You will register patients for clinical services, verify insurance, explain documents, and collect payments to support financial clearance of accounts.

Responsibilities include obtaining and entering patient data, contacting families or offices for missing information, confirming eligibility, coordinating with scheduling, and ensuring accurate