Patient Access Associate I — Front Desk & Scheduling

University of Maryland Medical System; Baltimore (MD); On-site; USD 23,419 - 29,466; Part time

Benefits offered by this job

Shift Differentials

Job summary

The University of Maryland Medical System is seeking a Patient Access Representative I in Baltimore. This role involves scheduling, registration, and administrative duties, playing a pivotal role in patient care and satisfaction.

Applicants should have a high school diploma or GED, with at least one year of customer service experience, preferably in healthcare. The position offers a pay range of $17.00 - $21.39, and requires strong interpersonal skills and the ability to assist patients efficiently and effectively.

Qualifications

• Completion of a high school level education is required.
• 1 year of work experience in a clerical, customer service, or receptionist position required.
• Certification and memberships to organizations such as AAHAM, NAHAM preferred.

Responsibilities

• Serves as the first point of contact for patients and visitors.
• Collects and verifies patient and insurance demographics.
• Educates patients regarding adequate insurance coverage.

Skills

Customer service

Data collection

Interpersonal skills

Financial assistance knowledge

Education

High school diploma or GED

Tools

Epic

Job description

The University of Maryland Medical System is seeking a Patient Access Representative I in Baltimore. This role involves scheduling, registration, and administrative duties, playing a pivotal role in patient care and satisfaction.

Applicants should have a high school diploma or GED, with at least one year of customer service experience, preferably in healthcare. The position offers a pay range of $17.00 - $21.39, and requires strong interpersonal skills and the ability to assist patients efficiently and effectively.