Patient Access Associate

Talentify; Bolivar (MO); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Annual merit increases

Employee wellness program

Job summary

Citizens Memorial Hospital (CMH) is seeking a Patient Access Associate to join the Patient Access team in the Emergency Department in Bolivar, Missouri. This role requires compassionate interaction with patients and families while gathering necessary information to maintain accurate medical records. The position is full-time, with evening hours from 12:00 p.m.

to 12:00 a.m. and a $1.00 shift differential. Training may occur to support various areas within Patient Access, including ambulance

Qualifications

• Education: High school diploma or equivalent
• Experience: Customer service experience- minimum of 1 year
• Skills: Preferred knowledge of medical terminology

Responsibilities

• Registering accounts for CMH ambulance reports accurately and efficiently.
• Creating a friendly atmosphere for those seeking services in the Emergency Room.
• Completing registration of all Pre-ER accounts accurately and timely based on notification of medical screenings being performed in accordance with EMTALA guidelines.
• Ensuring correct insurance mnemonics are listed, and billing addresses are given.
• Cross-training when applicable to function in various areas of Patient Access.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Job description

Citizens Memorial Hospital (CMH) is hiring a Patient Access Associate to join our Patient Access team in the Emergency Department in Bolivar, Missouri - someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.

Position Details

• Status: Full Time
• Work Shift: Evenings
• Hours: 12:00p.m -12:00a.m
• Shift Differential: $1.00

What Your Day Looks Like:

We work to make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record.

As a Patient Access Associate, you will be:

• Registering accounts for CMH ambulance reports accurately and efficiently.
• Creating a friendly atmosphere for those seeking services in the Emergency Room.
• Completing registration of all Pre-ER accounts accurately and timely based on notification of medical screenings being performed in accordance with EMTALA guidelines.
• Ensuring correct insurance mnemonics are listed, and billing addresses are given.
• Cross-training when applicable to function in various areas of Patient Access.

Qualifications:

Education: High school diploma or equivalent

Experience: Customer service experience- minimum of 1 year

Skills: Preferred knowledge of medical terminology

Licensure/Certification: N/A

Physical Requirements: Ability to work at a computer 90% of the day and stand for the remaining 10%

Benefits That Support You

• Competitive wages, annual merit increases, employee wellness program
• For a comprehensive list of benefits, please click here: CMH benefits.

Why CMH?

CMH includes 34 primary and specialty clinics, six long-term care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walk-in clinics, addiction recovery, therapies, and more - all grounded in exceptional, community-focused healthcare.

• CMH is a three-time recipient of the Missouri Quality Award.
• 2025 Chest Pain-MI Platinum Award
• Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in southwest Missouri.
• Click here to see the full list of awards for CMH!

Follow us on Facebook to discover more about life at CMH- the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting

Recruiter Contact

Kaylie Sappington

Phone: [phone]

Email: [e-mail]