Patient Access & Appointment Scheduler

The US Oncology Network; Minneapolis (MN); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Generous PTO

Disability Coverage

401k with company contribution

Wellness program

Tuition Reimbursement

Employee Assistance Program

Discount Program

Free Parking

Career Growth and Development

Supportive Team

Job summary

Minnesota Oncology in Minnesota is seeking a front desk/office assistant to handle calls, schedule referrals, verify insurance and collect payments. You will maintain patient records in the EMR, coordinate appointments and assist with financial counseling where needed.

The role emphasizes accuracy, confidentiality, and the ability to multitask in a busy oncology office. Competitive benefits and supportive team environment are offered.

Qualifications

• High School Diploma or Equivalent is Required.
• Strong computer skills required.
• Ability to multi-task and prioritize tasks effectively.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules patient referrals and returning patients in computer system according to guidelines.
• Obtains and enters insurance authorization and referrals in EMR.
• Collects co-pays and other out-of-pocket amounts at time of visit.
• Maintains scheduling templates and coordinates physician meetings and satellite schedules.
• Arranges for financial counseling as needed.
• Protects patient confidentiality and adheres to policies and procedures.
• Covers front office functions as requested.
• Prepares correspondence and forms as needed.
• May schedule outpatient appointments/tests and obtain pre-certification.

Skills

Strong computer skills

Multi-tasking

Customer service

Education

High school diploma or equivalent

Job description

Minnesota Oncology in Minnesota is seeking a front desk/office assistant to handle calls, schedule referrals, verify insurance and collect payments. You will maintain patient records in the EMR, coordinate appointments and assist with financial counseling where needed.

The role emphasizes accuracy, confidentiality, and the ability to multitask in a busy oncology office. Competitive benefits and supportive team environment are offered.