Patient Access Analytics & QA Specialist

Stony Brook

Stony Brook, Northern (NY, KY)

Hybrid

USD 75,000 - 91,000

Full time

4 days ago

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Job summary

Stony Brook Medicine is seeking a Patient Access Quality Assurance Data Coordinator & Analyst to join the Patient Access Services team. The role supports revenue cycle integrity through QA analytics, reporting and data governance, under the Senior Manager QA/Training.

The ideal candidate has strong Excel and Access skills, experience with data extraction, trend analysis and performance KPIs. Collaboration with cross-functional stakeholders is essential to improve workflows and ensure accurate

Qualifications

Bachelor’s degree and 2 years hospital revenue cycle experience and/or financial and/or data analytics experience.
In lieu of a Bachelor’s degree, an Associate’s degree with 5+ years of Patient Access or Revenue Cycle experience, with data analytics proficiency.
Intermediate proficiency with Microsoft Excel and Access.
Demonstrated experience in generating meaningful reporting from statistical analysis and data collection.
Demonstrated excellence in verbal and written communication, computing and multi-tasking skills. Candidate must demonstrate experience and expertise in speaking with interdisciplinary stakeholders, department leadership and staff.

Responsibilities

Responsible for quality and finance-based analytics to support revenue cycle, financial goals and compliance; actively measures the knowledge, development and effectiveness of departmental training for Patient Access Services department for Stony Brook Medicine under the direction of the Senior Manager QA/Training. Produces data in various formats, including, charts, and graphs etc., summarizing data findings. Serve as a reliable resource for department statistics maintained on share drive and SharePoint.
Prepares reports that serve to identify training opportunities for departmental divisions and individual staff. Identifies and corrects workflow deficiencies as required based on data assessment.Supports departmental QA activities. Supports and meets data needs for development and implementation of strategic initiatives. Ability to collect data from variety of applications and databases to construct meaningful reporting.
Administrator of registration QA system, responsible for rule additions and updates that measure registration integrity and accuracy. Analyzes department performance against defined quality metrics, reports trend and KPI benchmark variances. Makes recommendations for workflow and procedural modifications based on financial performance and data analysis.
Assess and validate Stony Brook Medicine (SBM), Stony Brook Southampton and Eastern Long Island Hospital (ELIH) for patient transfers to ensure compliance and consistency in workflow processes and protocols on a daily basis. Ensures that admit source, admit/discharge dates, insurance plans, discharge disposition and other registration details are chosen and documented correctly to support excellence in billing.
Actively engaged in duplicate MRN review processes, with strict adherence to patient identification standards and compliance with policies/procedures which ensure patient safety.
Addresses inquiries from inter-departmental stakeholders to ensure accurate registration information to support CDI, risk assessment, SPARCs, compliance and regulatory reporting integrity. Employs efficient time management strategies to organize and prioritize departmental tasks and those received from various stakeholders throughout the organization.
Must be capable of demonstrating intermediates skills in Microsoft Excel, including data pivoting, use of formulas, data extraction, and trend analysis.
Ability to work independently to complete daily assignments and respond to inter-departmental inquiries.
May be assigned as a Disaster/Emergency Service Worker, as required.

Skills

Excel

Data analytics

Reporting

Microsoft Access

SharePoint

Education

Bachelor’s Degree

Associate’s degree (5+ years in Patient Access or Revenue Cycle with analytics)

Tools

Microsoft Access

SharePoint

Job description

Job Description - Patient Access Quality Assurance Data Coordinator & Analyst (2603488)

Patient Access Quality Assurance Data Coordinator & Analyst

Position Summary

At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in the areas of Registration, Financial Screening and Verification and Patient Throughput.

Qualified candidates will demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.

The Patient Access Quality Assurance Data Coordinator & Analyst is a key member of the Patient Access Services team, reporting to the Patient Access Sr. Manager for QA and Training. Performs quality financial analytics to evaluate revenue cycle integrity; compiling data from various source systems to produce reporting on key performance indicators.Supports QA activities for all intra-facility transfers. Manages electronic registration QA systems. Performs other QA tasks to ensure accurate registration and patient identification standards are maintained.

Duties of a Patient Access Quality Assurance Data Coordinator & Analyst may include the following, but are not limited to:

Responsible for quality and finance-based analytics to support revenue cycle, financial goals and compliance; actively measures the knowledge, development and effectiveness of departmental training for Patient Access Services department for Stony Brook Medicine under the direction of the Senior Manager QA/Training. Produces data in various formats, including, charts, and graphs etc., summarizing data findings. Serve as a reliable resource for department statistics maintained on share drive and SharePoint.
Prepares reports that serve to identify training opportunities for departmental divisions and individual staff. Identifies and corrects workflow deficiencies as required based on data assessment.Supports departmental QA activities. Supports and meets data needs for development and implementation of strategic initiatives. Ability to collect data from variety of applications and databases to construct meaningful reporting.
Administrator of registration QA system, responsible for rule additions and updates that measure registration integrity and accuracy. Analyzes department performance against defined quality metrics, reports trend and KPI benchmark variances. Makes recommendations for workflow and procedural modifications based on financial performance and data analysis.
Assess and validate Stony Brook Medicine (SBM), Stony Brook Southampton and Eastern Long Island Hospital (ELIH) for patient transfers to ensure compliance and consistency in workflow processes and protocols on a daily basis. Ensures that admit source, admit/discharge dates, insurance plans, discharge disposition and other registration details are chosen and documented correctly to support excellence in billing.
Actively engaged in duplicate MRN review processes, with strict adherence to patient identification standards and compliance with policies/procedures which ensure patient safety.
Addresses inquiries from inter-departmental stakeholders to ensure accurate registration information to support CDI, risk assessment, SPARCs, compliance and regulatory reporting integrity. Employs efficient time management strategies to organize and prioritize departmental tasks and those received from various stakeholders throughout the organization.
Must be capable of demonstrating intermediates skills in Microsoft Excel, including data pivoting, use of formulas, data extraction, and trend analysis.
Ability to work independently to complete daily assignments and respond to inter-departmental inquiries.
May be assigned as a Disaster/Emergency Service Worker, as required.

Qualifications

Required Qualifications:

Bachelor’s Degree and 2 years of hospital revenue cycle experience and/or financial and/or data analytics experience.

In lieu of a Bachelor’s degree, an Associate’s degree with 5+ years of Patient Access or Revenue Cycle experience, with data analytics proficiency.

Intermediate proficiency with Microsoft Excel and Access.
Demonstrated experience in generating meaning reporting from statistical analysis and data collection.
Demonstrated excellence in verbal and written communication, computing and multi-tasking skills. Candidate must demonstrate experience and expertise in speaking with interdisciplinary stakeholders, department leadership and staff.

Preferred Qualifications:

Master’s degree, with 3 years of hospital revenue cycle experience in Front End, Patient Access related functions.
Experience in writing professional reports and preparing statistical data, trend analysis presentations and action plans.
Ability to manage system implementation/enhancement quality reviews.

Special Notes: Resume/CV should be included with the online application.

Posting Overview: This position will remain posted until filled or for a maximum of 90 days.An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

Stony Brook Medicine is a smoke free environment.Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4panel drug screen*
Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination.

Anticipated Pay Range:

The salary range for this position is listed below. This range reflects Stony Brook University Hospital’s good faith and reasonable estimate of potential compensation at the time of posting.

The final offer will be determined based on the candidate’s verified years of relevant, comparable experience. Please note that misrepresentation or inflation of experience may result in disqualification from the hiring process or termination of employment if hired.

Some positions may also include annual supplemental pay, such as:

Location Pay: for UUP, CSEA, and PEF full-time positions
Shift Differentials: Additional pay for evening, night, or other supplemental shifts (e.g., inconvenience pay, geographic pay, or other applicable differentials)

At Stony Brook University Hospital, your compensation extends beyond your paycheck. We offer comprehensive benefits including generous leave, health insurance, and participation in the state pension system that contribute significantly to your overall total rewards package.

Stony Brook Medicine integrates and elevates all of Stony Brook University’s health-related initiatives: education, research and patient care. It includes our Health Sciences schools — Medicine, Dental, Health Professions, Nursing and Social Welfare—a Program in Public Health,as well as Stony Brook University Hospital, Stony Brook Children’s Hospital,Stony Brook Southampton Hospital, Stony Brook Eastern Long Island Hospital, Long Island State Veterans Home, andmore than 200 community-based healthcare settings throughout Suffolk County.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and workingenvironment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

Stony Brook University is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please request one by contacting oea_ada@stonybrook.edu . We will consider accommodation requests in compliance with applicable law. This process is separate from and does not require any voluntary self-identification of disability status. Please include the position title and position number (if known) in your message.

In accordance with the Title II Crime Awareness and Security Actacopy of our crime statistics can be viewed here .

Visit our WHY WORK HERE page to learn about the total rewards we offer.

Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Job Number:

2603488

Official Job Title : TH Instructional Support Associate

Job Field

: Other

Primary Location

Department/Hiring Area : Patient Access Services

Schedule

: Full-time

Shift

: Day Shift Shift Hours : 8:30a - 5p Pass Days : Sat, Sun

Posting Start Date