Patient Experience Analytics Specialist

Stony Brook Eastern Long Island Hospital; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Stony Brook Eastern Long Island Hospital is seeking a Patient Experience Analyst/Programmer to develop reports and analyses that drive quality improvement. The role involves coordinating data activities, collaborating with clinical leadership, and delivering actionable insights across patient experience metrics.

The ideal candidate has a quantitative background, 3+ years of relevant experience, strong communication, and the ability to translate requirements into high-quality reports.

Qualifications

• Bachelor degree in field requiring quantitative data analysis skills.
• Three or more years of relevant experience.
• Strong organization, detail orientation, persistence.

Responsibilities

• Develop reports and analyses using multiple data sources to illuminate patient journey.
• Partner with hospital leadership to identify improvement opportunities and metrics.
• Present findings and recommendations to stakeholders and liaise between business and technical teams.
• Translate information requirements into high quality, actionable reports.
• Automate reporting functions where possible and ensure data quality across reports.

Skills

Data analysis

Report development

Communication skills

Problem solving

Requirements gathering

Education

Bachelor's degree in quantitative field

Master’s degree preferred

Tools

SQL

SSIS

SSMS

R

Python

SAS

Tableau

Microsoft Access

Job description

Stony Brook Eastern Long Island Hospital is seeking a Patient Experience Analyst/Programmer to develop reports and analyses that drive quality improvement. The role involves coordinating data activities, collaborating with clinical leadership, and delivering actionable insights across patient experience metrics.

The ideal candidate has a quantitative background, 3+ years of relevant experience, strong communication, and the ability to translate requirements into high-quality reports.