Patient Access Advisor - 11pm - 7am - Rotating Weekends

Romehosp; City of Rome (NY); On-site; USD 30,000 - 39,000; Full time

Job summary

Romehosp in New York, City of Rome, is seeking a Patient Access Advisor to manage patient registration and check-in, verify insurance, and collect payments. The role emphasizes accurate data entry and strong customer service during overnight shifts with rotating weekends.

Prior hospital experience is preferred but not required, and familiarity with medical terminology is advantageous. The position requires a high school diploma or GED and offers an essential role in coordinating patient flow and

Qualifications

• High School Diploma or GED is required.
• Experience in healthcare settings is preferred but not required.
• Knowledge of health insurance processes and medical terminology is preferred.
• Strong attention to detail and ability to process detailed information accurately.

Responsibilities

• Complete patient registration and check-in procedures.
• Explain required forms and obtain patient signatures as appropriate.
• Verify insurance coverage and document prior authorizations.
• Validate medical necessity for ordered services.
• Collect patient out-of-pocket payments.
• Ensure physician orders are present and compliant with hospital policy.
• Maintain accurate documentation in accordance with regulatory standards.

Skills

Verbal communication

Written communication

Data entry

Attention to detail

Telephone etiquette

Education

High School Diploma/GED

Job description

Patient Access Advisor

The Patient Access Advisor is responsible for completing patient registration processes for individuals presenting for services. This role ensures accurate collection and verification of patient information while delivering excellent customer service.

Schedule:

• 11:00 PM. - 7:00 AM
• Rotating weekends

Key Responsibilities

• Complete patient registration and check-in procedures
• Explain required forms and obtain patient signatures as appropriate
• Verify insurance coverage and document prior authorizations
• Validate medical necessity for ordered services
• Collect patient out-of-pocket payments
• Ensure physician orders are present and compliant with hospital policy
• Maintain accurate documentation in accordance with regulatory and organizational standards

Experience

• Experience in an acute care hospital, physician's office, or other healthcare setting is preferred, but not required

Knowledge

• Knowledge of office procedures and equipment
• Familiarity with health insurance processes and medical terminology preferred

Skills

• Strong verbal and written communication skills
• Proficient keyboarding and data entry abilities
• Ability to operate standard office equipment
• Professional telephone etiquette
• Strong attention to detail and ability to process detailed information accurately

Education

• High School Diploma or GED required