Patient Access Admissions Specialist — Growth & Tuition

Texas Health Resources; Town of Texas (WI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401k

Employee Assistance Program (EAP)

Discount Programs

Career Ladder eligibility after 1 year

Tuition reimbursement

Job summary

Texas Health Fort Worth seeks an Admissions Specialist in Patient Access Services for the ER. You will greet patients, verify demographics, review benefits, and assist with pre-certifications and cost estimates.

You’ll educate patients on required documents and help explain financial responsibilities. The role emphasizes accurate data entry, excellent customer service, and proficiency with Epic, Microsoft Office, and medical terminology.

Qualifications

• HS Diploma or Equivalent Required.
• 1 Year Customer Service Experience Required.
• 2-3 years of professional office/healthcare experience preferred.
• CHAA certification preferred.

Responsibilities

• Welcome patients and families, set a calm tone for the visit.
• Gather complete demographics to ensure EHR integrity.
• Identify network coverage and obtain/validate benefits and pre-certifications.
• Educate patients on legal, ethical, and compliance documents; obtain consents.
• Explain financial obligations and prepare estimates for co-payments and balances.
• Ensure correct payor elements are completed and reduce denials through timely notifications.
• Maintain Epic queue and scorecard dashboard; support leadership guidelines.
• Communicate insurance plans and potential out-of-network implications.

Education

HS Diploma or Equivalent

Tools

Epic

Microsoft Office

Job description

Texas Health Fort Worth seeks an Admissions Specialist in Patient Access Services for the ER. You will greet patients, verify demographics, review benefits, and assist with pre-certifications and cost estimates.

You’ll educate patients on required documents and help explain financial responsibilities. The role emphasizes accurate data entry, excellent customer service, and proficiency with Epic, Microsoft Office, and medical terminology.