ER Patient Access Specialist — Tuition Reimbursement

Texas Health Resources; Town of Texas (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k

Employee Assistance Program (EAP)

Discount Programs

Tuition reimbursement

Job summary

Texas Health Resources is seeking an Admissions Specialist in Fort Worth for Patient Access Services in the ER. The role involves greeting patients, collecting demographics, verifying insurance benefits, and preparing cost estimates to support accurate billing and efficient visits.

The candidate should have a high school diploma, 1 year of customer service, and preferably 2–3 years in office/healthcare settings, with CHAA certification a plus.

Qualifications

• 1 year of customer service experience required.
• 2-3 years of professional office/healthcare experience preferred.
• CHAA certification preferred.

Responsibilities

• Greet patients and families to set a welcoming tone.
• Collect demographics and verify information for the EHR.
• Identify benefits and obtain/validate coverage and pre-certifications.
• Educate patients on policies and ensure required consent forms are signed.
• Collect payments and explain financial obligations; prepare cost estimates.

Skills

Customer service

Data entry

Medical terminology

Empathy

Education

H.S. Diploma or Equivalent

Tools

Epic

Microsoft Office

Job description

Texas Health Resources is seeking an Admissions Specialist in Fort Worth for Patient Access Services in the ER. The role involves greeting patients, collecting demographics, verifying insurance benefits, and preparing cost estimates to support accurate billing and efficient visits.

The candidate should have a high school diploma, 1 year of customer service, and preferably 2–3 years in office/healthcare settings, with CHAA certification a plus.