Night-Shift Patient Access Admissions Specialist

Texas Health Resources; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k

EAP

Discount Programs

Career Ladder

Tuition reimbursement

Incentives

Job summary

Texas Health Resources is seeking an Admissions Specialist for the ER at Texas Health Fort Worth. This full-time night role involves greeting patients, verifying demographics, benefits, and helping with financial obligations.

Proficiency in Epic and MS Office is beneficial, with a focus on compassionate patient service. Requirements include a high school diploma and 1 year of customer service; healthcare experience and CHAA certification are pluses.

Qualifications

• 1 year of customer service experience required.
• 2-3 years of professional office/healthcare experience preferred.
• HS Diploma or equivalent required.
• CHAA certification preferred.

Responsibilities

• Welcomes patients and families, setting a positive tone for visits.
• Gathers complete demographic information for EHR integrity.
• Identifies network coverage and obtains benefits/pre-certification.
• Educates patients on documents and ensures consents are signed.
• Explains financial obligations and collects payments.
• Maintains Epic queue and productivity guidelines.

Skills

Customer Service

Data entry

Communication

Empathy

Telephone etiquette

Education

HS Diploma

CHAA certification

Tools

Epic

Microsoft Office

Job description

Texas Health Resources is seeking an Admissions Specialist for the ER at Texas Health Fort Worth. This full-time night role involves greeting patients, verifying demographics, benefits, and helping with financial obligations.

Proficiency in Epic and MS Office is beneficial, with a focus on compassionate patient service. Requirements include a high school diploma and 1 year of customer service; healthcare experience and CHAA certification are pluses.