Patient Access & Admissions Specialist

Livingston-Hospital; Salem (KY); On-site; USD 29,000 - 42,000; Full time

Job summary

Livingston-Hospital is seeking an admitting department staff member to manage pre-admissions, insurance verification and registration for inpatient and outpatient services. You will handle switchboard duties, collect demographics, and ensure policies are communicated clearly to patients and families.

The role involves processing payments, assisting with Medicaid/Medicare reviews when needed, maintaining billing accuracy, and supporting other registration tasks in a busy hospital office.

Qualifications

• High School graduate with ability to read, write and comprehend medical terminology.
• Ability to interact with the public in a positive manner.
• Flexibility and ability to function under stress.

Responsibilities

• Arrange admission for inpatients and outpatients efficiently.
• Verify patient information and collect demographics.
• Enter information into computer database.
• Answer switchboard and direct information to staff as needed.
• Accept and post payments including cash and card payments.
• Assist Private Pay and Medicare patients with registration and forms.
• Review for Medical Necessity where applicable.
• Balance cash drawer and maintain billing information.
• Shred unneeded personal information and clean the office.
• Stock supplies and perform other duties as assigned.

Skills

Medical terminology

Communication skills

Organizational skills

Stress management

Basic computer skills

Education

High school diploma

Job description

Livingston-Hospital is seeking an admitting department staff member to manage pre-admissions, insurance verification and registration for inpatient and outpatient services. You will handle switchboard duties, collect demographics, and ensure policies are communicated clearly to patients and families.

The role involves processing payments, assisting with Medicaid/Medicare reviews when needed, maintaining billing accuracy, and supporting other registration tasks in a busy hospital office.