Patient Access Specialist

Livingston HealthCare; Livingston (MT); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Robust Benefits Package

Job summary

Livingston HealthCare in Montana is seeking a Patient Access Clerk. You will greet, register, and collect co-pays, schedule appointments, and answer calls. The role requires high school diploma, proficient MS Office, and excellent communication.

40 hours per week, Mon-Fri 8:30-5:00, with a robust benefits package and potential cross-training across departments. Compensation starts at $20.00/hr DOE, with additional benefits. You will work in a patient-centered environment in Livingston, MT.

Qualifications

• Excellent communication and customer service skills.
• Knowledge of Microsoft Office products.
• High school diploma or equivalent.

Responsibilities

• Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information.
• Schedules appointments timely and makes appointment call back reminders according to policy.
• Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments.
• Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers.
• Documents admission, discharge and patient status change information using the electronic computer system.
• Scans Insurance and Medical Record Information into the Electronic Medical Record.
• The flexibility to work in multiple areas throughout the facility.

Skills

Customer Service

MS Office

Communication

Education

High school diploma or equivalent

Tools

Electronic Medical Record (EMR)

Payment system

Job description

Career Opportunities with Livingston HealthCare

A great place to work.

Current job opportunities are posted here as they become available.

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston HealthCare patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Clerk is also responsible for scheduling patient appointments and provides daily appointment reminder calls.

Schedule:

• 1.0FTE (40 hours)
• Mon-Fri
• 8:30a-5:00p

Compensation:

• $20.00/hr +DOE
• Robust Benefits Package

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

• Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information.
• Schedules appointments timely and makes appointment call back reminders according to policy.
• Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments.
• Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers.
• Documents admission, discharge and patient status change information using the electronic computer system.
• Scans Insurance and Medical Record Information into the Electronic Medical Record.
• The flexibility to work in multiple areas throughout the facility.

QUALIFICATIONS (Required):

• High school diploma or equivalent.
• Knowledge of Microsoft office products.
• Excellent communication and customer service skills.
• Must be able to treat all information as confidential.

ADDITIONAL DESIRABLE QUALIFICATIONS:

• One-year customer service experience preferred.
• Knowledge of electronic medical record and payment system.
• Mature personality, acute sense of responsibility and integrity.
• Attention to detail is a must.
• Positive attitude and flexibility during routine work day
• Well-groomed, tactful, professional, patient, pleasant and customer focused.