Patient Access & Admissions Specialist

Poplar Bluff Regional Medical Center; Poplar Bluff (MO); On-site; USD 32,000 - 41,000; Full time

Job summary

Poplar Bluff Regional Medical Center is seeking an Admitting Clerk to facilitate patient admission and registration with accuracy and courtesy. You will verify insurance, counsel patients on costs, and ensure compliance with policies and regulations.

The role emphasizes strong communication, attention to detail, and teamwork with nursing and ancillary staff to support timely admissions and quality patient care.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Responsibilities

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining signatures on consent and authorization forms.
• Verifies insurance coverage and identifies plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including ABNs, to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.

Skills

Strong interpersonal and communication

Electronic registration and order‑entr

Insurance verification and billing

Confidentiality and professionalism

Attention to detail and organization

Multitasking in fast-paced env

Job description

Poplar Bluff Regional Medical Center is seeking an Admitting Clerk to facilitate patient admission and registration with accuracy and courtesy. You will verify insurance, counsel patients on costs, and ensure compliance with policies and regulations.

The role emphasizes strong communication, attention to detail, and teamwork with nursing and ancillary staff to support timely admissions and quality patient care.