Admitting Clerk

Community Health Systems, Inc.; Loma Linda (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

Community Health Systems, Inc. is seeking an Admitting Clerk to support efficient patient admissions and accurate registration at 3100 Oak Grove Rd, Poplar Bluff, MO.

The role emphasizes quality documentation, insurance verification, and clear financial counseling for patients and families. Responsibilities include handling ABNs, self-pay counseling, valuables safekeeping, patient identification, and order entry coordination with other departments.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Registers patients accurately in the registration system and obtains signatures on consent and authorization forms.
• Verifies insurance coverage and codes for correct billing and prompt payment.
• Explains ABNs and financial documents to patients and families as required.
• Counsels self-pay patients on costs, options, and resources, documenting interactions.
• Secures valuables and logs them for safekeeping.
• Places patient armbands for proper identification and continuity of care.
• Reads physician orders to determine registration steps and enters orders for ancillary departments.
• Notifies departments or physicians of arrivals and follows up on delays.
• Assists with bed assignments by coordinating with nursing staff.
• Manages a multi-line phone system and relays messages promptly.
• Maintains communication during emergencies and supports facility plans.
• Performs other duties and maintains regular attendance.

Skills

Interpersonal communication

Documentation accuracy

Insurance verification

Attention to detail

Multitasking

Tools

Electronic registration system

Job description

Job Summary
The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.

Job Info

• Job Identification 168482
• Job Category Administrative Support
• Posting Date 10/20/2026, 01:42 PM
• Job Schedule Full time
• Job Shift Evening
• Locations 3100 Oak Grove Rd, Poplar Bluff, MO, 63901, US