Patient Access & Admissions Specialist

Berkshire Health Systems; Pittsfield (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Berkshire Health Systems is seeking a patient access representative to interview patients and families for inpatient or outpatient services, collect demographics and insurance information, and verify upfront cash collection.

The role includes admission, discharge interactions, HIPAA compliance, and delivering outstanding customer service while maintaining confidentiality and teamwork.

Qualifications

• Admitting and Meditech experience preferred.
• One year experience in hospital environment preferred.
• Two years of college (secretarial/health related) or equivalent work experience.
• Medical terminology preferred.

Responsibilities

• Interview patients and families for inpatient or outpatient services.
• Enter demographic and insurance information into the hospital system.
• Verify upfront cash collection and insurance reimbursement.

Skills

Typing 40 wpm

Customer service

Communication skills

Confidentiality

Teamwork

Spanish preferred

Education

Two years of college or equivalent

Medical terminology preferred

Tools

Meditech

Job description

Berkshire Health Systems is seeking a patient access representative to interview patients and families for inpatient or outpatient services, collect demographics and insurance information, and verify upfront cash collection.

The role includes admission, discharge interactions, HIPAA compliance, and delivering outstanding customer service while maintaining confidentiality and teamwork.