Patient Access & Admissions Specialist

United Surgical Partners International; Fresno (CA); Presencial; USD 44.000 - 60.000; Jornada completa

Descripción de la vacante

United Surgical Partners International seeks an Admissions Clerk to facilitate efficient inpatient admissions and hospital-based outpatient testing/procedures. You will collect patient information and confirm awareness of hospital policies in the admission process.

You will interview patients or representatives, enter data into the computer system, coordinate with ancillary departments, and participate in CQI activities to improve service quality.

Formación

• Ability to communicate effectively in English, both verbally and in writing.
• Ability to demonstrate clear oral and written communication skills
• Ability to effectively plan and prioritize work.
• Ability to maintain collaborative working relationships to ensure a positive and productive work environment.
• Ability to provide exceptional customer service.
• Ability to type 50 wpm.
• Knowledge and proficiency of department information system and applications including Microsoft Office, e-mail system, and the clinical and financial information systems appropriate to the department.
• Knowledge of medical terminology, hospital billing procedures and insurance requirements.

Responsabilidades

• Answer telephone and responds to all inquiries or routes calls to appropriate station.
• Interviews patients, or other persons responsible for patients, to obtain personal, demographic and insurance information prior to services being performed.
• Is the PBX Operator.
• Maintains cleanliness of waiting area.
• Provides explanations and verbal reassurance as necessary.
• Assures beverages and snacks for visitors are stocked appropriately.
• Prepares necessary paperwork according to established policies and procedures, obtains required signatures to assure compliance with laws and regulations.
• Confirms all required forms, signatures and documentation is forwarded to Patient Accounting Prepares patient charts for next day surgeries, including printing labels and forms.
• Registers outpatient, same day surgical and inpatient cases.
• Other duties as assigned.

Conocimientos

English proficiency

Verbal & written communication

Prioritization

Customer service

Typing 50 wpm

MS Office

Medical terminology

Billing knowledge

Educación

High School diploma or equivalent

Descripción del empleo

United Surgical Partners International seeks an Admissions Clerk to facilitate efficient inpatient admissions and hospital-based outpatient testing/procedures. You will collect patient information and confirm awareness of hospital policies in the admission process.

You will interview patients or representatives, enter data into the computer system, coordinate with ancillary departments, and participate in CQI activities to improve service quality.