Medical Office Associate: Patient Access & Billing

UNC Health; Clubview (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health seeks an administrative assistant to support the UNC Pulmonology Sleep Medicine team in Lenoir, NC. You will handle patient check-in/check-out, billing inquiries, and entry of demographic and clinical data with strong customer service.

This full-time, onsite role requires a high school diploma and medical office experience is preferred. Responsibilities include policy compliance, scheduling, supply management, and HIPAA/security adherence. Pay is $16.00–$22.51 per hour.

Qualifications

• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• High school diploma or GED required; higher-level degree may satisfy this requirement.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures; processes insured patient information, verifies insurance, codes visits with ICD/CPT, balances receipts, and answers billing questions; schedules patient appointments with complete demographics and clinical info.
• Orders and maintains clinical and office supplies and equipment.
• Maintains HIPAA, OSHA, and infection prevention compliance; participates in unit performance improvement activities.
• Delivers good customer service to patients, families, and visitors; communicates effectively and works in a team.

Skills

Customer service

Data entry

Computer skills

Communication

Education

High school diploma

Job description

UNC Health seeks an administrative assistant to support the UNC Pulmonology Sleep Medicine team in Lenoir, NC. You will handle patient check-in/check-out, billing inquiries, and entry of demographic and clinical data with strong customer service.

This full-time, onsite role requires a high school diploma and medical office experience is preferred. Responsibilities include policy compliance, scheduling, supply management, and HIPAA/security adherence. Pay is $16.00–$22.51 per hour.