Onsite Medical Office Assistant — Patient Care & Admin

Gamma Phi Omega International; Kinston (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health in Kinston, NC is hiring for a full-time Medical Administrative Assistant within UNC Pulmonology Sleep Medicine at Lenoir. The role handles patient check-in/out, processes payments, verifies insurance, and schedules appointments, ensuring accurate demographics and clinical data entry.

You will demonstrate strong customer service, computer skills, and the ability to communicate clearly with patients, families, and colleagues while upholding HIPAA and safety guidelines in a busy

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• No licensure or certification required.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Customer service

Data entry

Phone etiquette

Billing questions

HIPAA compliance

Education

High school diploma or GED

Tools

MS Office

Job description

UNC Health in Kinston, NC is hiring for a full-time Medical Administrative Assistant within UNC Pulmonology Sleep Medicine at Lenoir. The role handles patient check-in/out, processes payments, verifies insurance, and schedules appointments, ensuring accurate demographics and clinical data entry.

You will demonstrate strong customer service, computer skills, and the ability to communicate clearly with patients, families, and colleagues while upholding HIPAA and safety guidelines in a busy