Patient Access & Administrative Coordinator (Medical Office)

UNC REX Healthcare; Mebane (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health seeks a detail-oriented medical administrative assistant for UNC Health Primary Care at Mebane. The role performs patient check-in/out, handles scheduling and billing inquiries, and supports daily administrative tasks in a fast-paced clinic.

Requires a high school diploma or GED (higher degree acceptable) and preferred experience in a medical office. This full-time, on-site position offers competitive pay and opportunities for professional growth.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, answers phones in a timely and professional manner, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures; processes insurance verification and authorization; codes visits with ICD and CPT codes; balances daily receipts; responds to billing questions; schedules patient appointments and enters demographic and clinical information.
• Orders and maintains clinical and office supplies and equipment.
• Maintains compliance with HIPAA, OSHA, and infection prevention policies; participates in unit performance improvement activities.
• Delivers good customer service and communicates effectively with patients, families, and staff.

Job description

UNC Health seeks a detail-oriented medical administrative assistant for UNC Health Primary Care at Mebane. The role performs patient check-in/out, handles scheduling and billing inquiries, and supports daily administrative tasks in a fast-paced clinic.

Requires a high school diploma or GED (higher degree acceptable) and preferred experience in a medical office. This full-time, on-site position offers competitive pay and opportunities for professional growth.