Patient Access & Admin Specialist — Flexible Hours

Riverside Hospital; Newport News (VA); Sur place; USD 23 000 - 30 000; Temps partiel

Résumé du poste

Riverside Health System is seeking a flexible administrative team member in Newport News, VA. The role supports benefit collections, charge reconciliation, insurance verification and patient registration, as well as scheduling appointments and coordinating referrals.

Responsibilities include data entry, answering phones, onboarding support for new staff, and maintaining office equipment. The position requires a HS diploma and preferred AA degree and CHAA certification.

Qualifications

• High School Diploma or GED required.
• Associates Degree in Business or related field preferred.
• 1 year related office experience preferred.
• Certified Healthcare Access Associate (CHAA) certification preferred.

Responsabilités

• Demonstrates organization of work and independent performance.
• Resolves all incoming doctor orders and referrals within 24 hours of referral assignment.
• Completes all paperwork and forms for procedures according to department policies.
• Maintains patient wait/registration times to enhance the patient experience.
• Enters data accurately into computer systems for registrations and orders.
• Works with team and supports training and onboarding of new staff.
• Ensures workflows are executed to meet deadlines.
• Maintains courtesy and respect in all patient encounters.
• Adapts to rotating schedules and traveling to other facilities as needed.

Formation

HS diploma or GED

Associate degree

Description du poste

Riverside Health System is seeking a flexible administrative team member in Newport News, VA. The role supports benefit collections, charge reconciliation, insurance verification and patient registration, as well as scheduling appointments and coordinating referrals.

Responsibilities include data entry, answering phones, onboarding support for new staff, and maintaining office equipment. The position requires a HS diploma and preferred AA degree and CHAA certification.