Pathways Operations Mgr - MBA - AMZ27019.1

Amazon; Bethel (Berks County); Hybride; USD 135 000 - 162 000; Plein temps

Résumé du poste

Amazon.com Services LLC in Bethel, PA seeks a Pathways Operations Mgr - MBA to lead budgetary, people development and operations objectives for a Fulfillment Center. You will manage a team of Area Managers, coach them, and drive Lean and Six Sigma initiatives to improve efficiency and customer experience across inbound or outbound operations.

This role requires strong cross-functional coordination, staffing lifecycle management, and the ability to set clear expectations, measure performance, and

Qualifications

• Master's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation.
• Bachelor's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and five years of progressive post-baccalaureate experience in management consulting, technical management, logistics engineering, or a related occupation as equivalent to the Master's degree and three years of experience.
• Experience in salaried workforce or program management in a global supply chain, manufacturing, production or procurement, distribution, logistics or related environment.
• Experience using lean process improvement, six sigma methodologies or related performance metrics to increase efficiency, forecasting, planning, optimization, and logistics.
• Cross-functional coordination across different business units and data analysis to support business decisions.

Responsabilités

• Lead budgetary, people development and operations objectives for a Fulfillment Center.
• Manage and mentor Area Managers to meet performance objectives.
• Drive Lean Six Sigma initiatives to improve efficiency and customer experience across inbound/outbound operations.

Connaissances

Lean Six Sigma

Change management

Formation

Master's degree or equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance or related field

Bachelor's degree + 5 years experience in related field (equivalent)

Description du poste

Multiple Positions Available

Responsible for all budgetary, people development, and operations objectives for a Fulfillment Center. Manage and lead a team of Area Managers. Coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the Fulfillment Center. Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase efficiency within processes. Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable functional area and the Fulfillment Center to meet and exceed business plan. Responsible for the overall safety, quality, performance and customer experience of either Inbound or Outbound operations. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations. Set and clarify requirements and expectations for Area Managers. Measure performance, provide feedback, and hold Area Managers accountable for their performance and the performance of their departments. Leverage Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area. Ensure that best practices are shared across all departments, shifts, and among the network. Partial telecommuting permitted; employees will be required to report to office multiple days per week.

Description

Employer: Amazon.com Services LLC

Position: Pathways Operations Mgr - MBA

Location: Bethel, PA

Responsible for all budgetary, people development, and operations objectives for a Fulfillment Center. Manage and lead a team of Area Managers. Coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the Fulfillment Center. Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase efficiency within processes. Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable functional area and the Fulfillment Center to meet and exceed business plan. Responsible for the overall safety, quality, performance and customer experience of either Inbound or Outbound operations. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations. Set and clarify requirements and expectations for Area Managers. Measure performance, provide feedback, and hold Area Managers accountable for their performance and the performance of their departments. Leverage Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area. Ensure that best practices are shared across all departments, shifts, and among the network. Partial telecommuting permitted; employees will be required to report to office multiple days per week.

(40 hours / week, 8:00am-5:00pm, Salary Range $135000 - $162000)

Amazon.com is an Equal Opportunity – Aff

Basic Qualifications

Master's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or a related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation. Employer will also accept a Bachelor's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and five years of progressive post-baccalaureate experience in management consulting, technical management, logistics engineering, or a related occupation as equivalent to the Master's degree and three years of experience. Must have three years of experience in the following skill(s): 1) salaried workforce or program management experience in a global supply chain, manufacturing, production or procurement, distribution, logistics or related environment or operations.; 2) experience using lean process improvement, six sigma methodologies or related performance metrics or process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics; 3) experience in cross-functional coordination across different business units and experience conducting qualitative and quantitative data analysis to support business decision making and cross-functional initiatives. Partial telecommuting permitted; employees will be required to report to office multiple days per week.

Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon.com Services LLC - A57

Job ID: A10454033