Pathways Operations Mgr - MBA - AMZ26806.1

Amazon; San Diego (CA); Hybrid; USD 135,000 - 162,000; Full time

Job summary

Amazon.com Services LLC in San Diego, CA is seeking a Pathways Operations Manager (MBA) to lead a Fulfillment Center team. You will drive budgetary goals, develop people, and oversee lean initiatives to boost efficiency and performance.

You will manage Area Managers, set expectations, and drive staffing processes while ensuring safety, quality, and customer experience across inbound or outbound operations. Partial telecommuting is permitted with regular office presence.

Qualifications

• Master's or Bachelor's degree in a relevant field with years of experience in management/operations.
• Experience in global supply chain, manufacturing, distribution, or procurement operations.
• Experience using Lean Six Sigma methodologies to improve efficiency and drive process changes.

Responsibilities

• Lead a team of Area Managers at a Fulfillment Center to meet performance objectives.
• Drive Lean and Six Sigma initiatives to improve efficiency and performance.
• Oversee staffing lifecycle including interviewing, hiring, and performance management.
• Ensure safety, quality, and customer experience across inbound or outbound operations.
• Collaborate across departments and shifts to share best practices.

Skills

Lean Six Sigma

Process Improvement

Forecasting

Logistics

Cross-functional coordination

Data analysis

People management

Education

Master's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance or related field

Bachelor's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, Finance or related field

Job description

Description

Employer: Amazon.com Services LLC

Position: Pathways Operations Mgr - MBA - AMZ26806.1

Location: San Diego, CA

Multiple Positions Available

Responsible for all budgetary, people development, and operations objectives for a Fulfillment Center. Manage and lead a team of Area Managers. Coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the Fulfillment Center. Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase efficiency within processes. Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable functional area and the Fulfillment Center to meet and exceed business plan. Responsible for the overall safety, quality, performance and customer experience of either Inbound or Outbound operations. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations. Set and clarify requirements and expectations for Area Managers. Measure performance, provide feedback, and hold Area Managers accountable for their performance and the performance of their departments. Leverage Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area. Ensure that best practices are shared across all departments, shifts, and among the network. Partial telecommuting permitted; employees will be required to report to office multiple days per week.

(40 hours / week, 8:00am-5:00pm, Salary Range $135000 - $162000)

Amazon.com is an Equal Opportunity – Affinitive Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Basic Qualifications

Master's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or a related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation. Employer will also accept a Bachelor's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and five years of progressive post-baccalaureate experience in management consulting, technical management, logistics engineering, or a related occupation as equivalent to the Master's degree and three years of experience.

• 1) salaried workforce or program management experience in a global supply chain, manufacturing, production or procurement, distribution, logistics or related environment or operations. ;
• 2) experience using lean process improvement, six sigma methodologies or related performance metrics or process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics ;
• 3) experience in cross-functional coordination across different business units and experience conducting qualitative and quantitative data analysis to support business decision making and cross-functional initiatives.

Partial telecommuting permitted; employees will be required to report to office multiple days per week.

Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Inclusive Culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- Amazon.com Services LLC - A57

Job ID: A10459864