Pathology Consult Coordinator — Data Entry & Customer Service

John Hopkin’s University; Baltimore (MD); On-site; USD 23,000 - 41,000; Full time

Job summary

The Johns Hopkins University Pathology Department seeks a Consult Coordinator to accession second opinion cases, verify patient demographics, clinical impressions, and billing information, and coordinate with pathologists, technicians, and clinicians. This full-time, non-exempt role supports timely, accurate data entry and exceptional customer service on the School of Medicine Campus.

Responsibilities include case setup, billing verification, slide labeling, stain ordering, and data entry across

Qualifications

• High School diploma or equivalent required.
• Experience in a medical office environment is required.
• Additional education may substitute for experience per policy.

Responsibilities

• Receive and set up consult cases, ensure slides/blocks and paperwork match.
• Check for/obtain billing information.
• Accurately accession second opinion and confirm cases, enter billing information
• Print slide labels and barcode paperwork; enter data for online systems
• Order special/immunohistochemical stains; monitor and file tissue blocks and unstained slides
• Provide superior customer service by answering telephone and following up on requests
• Mail reports; enter data in Pathology Data Systems; prepare slides for return
• Recognize discrepancies in patient medical records and report corrective action
• Transport slides/materials within Reed Hall and to Weinberg

Skills

Medical office experience

Customer service

Education

High School diploma or equivalent

Job description

The Johns Hopkins University Pathology Department seeks a Consult Coordinator to accession second opinion cases, verify patient demographics, clinical impressions, and billing information, and coordinate with pathologists, technicians, and clinicians. This full-time, non-exempt role supports timely, accurate data entry and exceptional customer service on the School of Medicine Campus.

Responsibilities include case setup, billing verification, slide labeling, stain ordering, and data entry across