Path Community Outreach Worker

Trinity Health; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

Pittsburgh Mercy in Pittsburgh is seeking a PATH Clinical Case Manager to provide outreach and support to individuals experiencing homelessness across the community. You will help clients access housing, behavioral health services, substance use treatment, and public benefits; conduct outreach in shelters, encampments, and community sites.

Responsibilities include documenting in HMIS and Avatar, balancing priorities, and complying with laws and Pittsburgh Mercy's policies to deliver

Qualifications

• Master's/Bachelor's/Associate/HS with related social service experience as listed.
• Valid driver's license required.
• Ability to operate organizational vehicle/van.
• Act 33/34/73 clearances and pre-employment drug test.

Responsibilities

• Provide direct outreach and support to individuals experiencing homelessness.
• Help clients access housing, behavioral health services, substance use treatment, and public benefits.
• Conduct outreach in shelters, encampments, community locations, and agency sites.
• Accurately document in HMIS and Avatar systems.
• Coordinate with partners to advocate for client needs and ensure stability.

Skills

Strong organizational skills

Flexibility

Outreach experience

Education

Master's Degree in Social Services

Bachelor's Degree in Social Services

Associate Degree in Social Services

HS Diploma/GED

Tools

HMIS

Avatar system

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Note: Thisposition is funded by one or more grants. Assuch, this position is not covered by the Trinity Health Severance Pay Plan.

REQUIREMENTS:

• Master's Degree in Social Services + 1 year of related social service experience OR Bachelor's Degree in Social Services + 3 years of related social service experience OR Associate Degre e in Social Services + 4 years of related social service experience OR HS Diploma/GED +8 years of related social service experience.
• Valid Drivers’ License
• Ability to operate organizational vehicle/van
• Act 33/34/73 clearances
• Pre-employment Drug Test

SCHEDULE: (hourly/ non-exempt )

37.5 hours per week primarily M o nday-Friday 8 am-4pm with flexibility to meet consumer and/or program needs. Some nontraditional hours (evenings, weekends, and holidays to meet the needs of the program .)

ABOUT THE ROLE :

The PATH Clinical Case Manager provides direct outreach and support to individuals experiencing homelessness throughout the community. This role helps both chronic and non-chronic homeless populations access and navigate Allegheny County's Continuum of Care services, including housing assistance , behavioral health services, substance use treatment, and public benefits programs.

The position involves conducting outreach in a variety of settings, including shelters, encampments, community locations, and other agency sites. The Clinical Case Manager connects individuals with resources, advocates for their needs, and supports them in achieving greater stability and access to essential services.

Accurate and timely documentation is required in both the county's HMIS system and Pittsburgh Mercy's Avatar reporting system. Success in this role requires flexibility, strong organizational skills, and the ability to manage multiple priorities while responding to the changing needs of persons served throughout the day.

All duties are performed in accordance with applicable laws and regulations, as well as Pittsburgh Mercy's mission, policies, procedures, and standards of care.

ABOUT PITTSBURGH MERCY :

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness + abuse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.