Pat Access Rep I, .3 FTE, 3rd shift

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 32,000 - 40,000; Full time

Job summary

Children’s Wisconsin welcomes and initiates contact with patient families to obtain registration and insurance information. You will register patients by following established department guidelines and help ensure smooth revenue flow through accurate data entry and insurance verification.

The role requires weekend/holiday availability and the ability to work independently or as part of a fast-paced team in a healthcare setting.

Qualifications

• High school diploma or GED/HSED required.
• 1 year of customer service experience required.
• Must demonstrate organizational, analytical, and prioritizing skills to handle fast-paced tasks.

Responsibilities

• Greet and initiate contact with patient families to collect registration and insurance information.
• Register patients following established department guidelines.

Skills

Customer service

Data entry

PC basics

Teamwork

Education

High School diploma or GED/HSED

Tools

Microsoft Windows

Word processing

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/.

Welcomes and initiates contact with patient families to obtain necessary registration and insurance information.

Registers patients by following established department guidelines.

Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.

Minimum Job Requirements

• Education High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
• Experience Requires 1 year of experience in customer service.
• Knowledge / Skills / Abilities Exhibits guiding behaviors that reflect Children’s values and support our mission and vision. Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team. Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times. Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues. Proficient data entry skills with accuracy and speed Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Schedule

Week 1: Sunday and Saturday 11p-7a Week 2: Wednesday 11p-7a

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses

Dedicated solely to the health and well-being of children We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.