Pastry Lead & Café Team Coach

grandcentralbakery; Portland (OR); On-site; USD 26,000 - 32,000; Full time

Job summary

Grand Central Bakery seeks a Pastry Lead to join our vibrant cafes, driving pastry operations, quality, and customer service across our network. You will train staff, set production pars, manage ordering, and uphold our high standards for delicious pastries.

Reporting to the Café Manager, you will partner with teams to ensure timely production, cost control, and successful product rollouts while mentoring others and enhancing the guest experience with every pastry served.

Qualifications

• Must be at least 18 years old.
• Ability to read, write, and speak English required.
• Maintains a valid Food Handler's Card at all times.
• Regular attendance and weekend/holiday availability.

Responsibilities

• Communicates effectively with the café team and filters questions to the Café Manager.
• Leads new hire and ongoing training, providing expertise on pastry baking operations and sourcing.
• Sets pars, ordering and invoicing for Commissary Pastry, all pastry ingredients and pastry supplies.
• Meets café pastry cost goals.
• Responsible for specials and new product roll out.
• Helps troubleshoot and cover pastry shifts when possible.
• Responsible for all equipment in the baking area, including maintenance, cleanliness, and training.
• Ensures high quality food and maintains standards by sending feedback to the Commissary team.
• Serves as a visible, reliable leader who motivates the team.
• Produces pastries efficiently with proper mixing, forming, proofing, and baking.
• Uses diverse communication methods daily for product feedback and staff/customer education.
• Keeps workspace organized, manages inventory, and handles stocking and ordering as needed.

Skills

Customer Orientation

Team Player

Mission Focus

Drive and Energy

Communicativeness

High Standards

Composure

Positive Impact

Problem Solving and Decision Making

Organizing and Planning

Self-Objectivity

Change Agility

Education

HS diploma/GED preferred

Tools

Cheftec

Outlook

Job description

Grand Central Bakery seeks a Pastry Lead to join our vibrant cafes, driving pastry operations, quality, and customer service across our network. You will train staff, set production pars, manage ordering, and uphold our high standards for delicious pastries.

Reporting to the Café Manager, you will partner with teams to ensure timely production, cost control, and successful product rollouts while mentoring others and enhancing the guest experience with every pastry served.