Passenger Services Agent – Global Aviation Support

Menzies Aviation; Houston (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Menzies Aviation in Houston, TX, is seeking a passenger services team member to assist travelers and their property, ensuring safe arrival at destinations. You will perform check-in for international and domestic flights, assign seats, verify documents, and help with boarding passes.

The role requires 18+ years old, a valid driver's license, English proficiency, and flexibility to work varied shifts including weekends and holidays.

Qualifications

• Must be at least 18 years of age.
• Must possess/maintain a valid Driver’s License.
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is indoors and outdoors – comfortable in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.

Skills

English proficiency

Job description

Menzies Aviation in Houston, TX, is seeking a passenger services team member to assist travelers and their property, ensuring safe arrival at destinations. You will perform check-in for international and domestic flights, assign seats, verify documents, and help with boarding passes.

The role requires 18+ years old, a valid driver's license, English proficiency, and flexibility to work varied shifts including weekends and holidays.